Privacy Policy mt777 — Data Protection & Your Information Security

1 Introduction

Mt777 takes our responsibility to every user's privacy seriously. We understand that your personal information is a trust that must be handled with full accountability. This Privacy Policy is designed to give you a clear and transparent understanding of how we manage your data — no intentionally confusing language, no hidden terms.

This document applies to all users who register, browse, or use any part of the mt777 platform, including the official website, mobile app for iOS and Android, and communication channels such as live chat and support email.

If you have any questions or concerns about privacy after reading this document, our team is ready to assist. Contact details are available in the final section of this policy.

2 Personal Data We Collect

We collect your personal data through several means — directly from you during registration and platform use, automatically via tracking technologies, and occasionally through trusted third parties such as payment providers.

2.1 Information You Provide Directly

• Full name as stated on your identification document (MyKad or passport)
• Email address and mobile phone number
• Date of birth for age verification
• Financial information including bank name and account number for withdrawal processing
• KYC documents such as a copy of your MyKad, utility bill, or bank statement when required
• Correspondence and communication records with our support team

2.2 Data Collected Automatically

• IP address, device type, operating system, and browser type
• Game activity records including session duration, games played and total wagering amounts
• Detailed records of deposit and withdrawal transactions
• General geolocation data based on IP address (not precise GPS location)
• Technical logs and app performance data for platform improvement purposes

3 How We Use Your Data

Every category of data we collect has a specific and legitimate purpose. We do not use your data for any purpose beyond what is stated here.

4 Data Sharing & Disclosure

Mt777 does not sell, rent, or trade your personal data to third parties for marketing purposes. We only share data in limited situations and with appropriate safeguards in place.

Trusted Service Providers

We share necessary data with third-party service providers who help us operate the platform — including payment gateway providers, analytics services, and cloud infrastructure providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes we specify.

Legal requirements

We may be required to disclose certain data to government authorities or regulatory bodies when mandated by applicable Malaysian law, court order, or in the course of financial crime investigations. In such circumstances, we will only disclose the minimum information necessary.

5 Data Security

We continuously invest in security infrastructure to ensure your data remains protected at all times. Our security measures encompass multiple layers of protection:

• Encryption in transit: All communications between you and the platform use TLS 1.3 protocol with 256-bit SSL encryption.
• Encryption of stored data: Sensitive data stored on our servers is encrypted using AES-256 before storage.
• Layered access controls: Only authorised staff with a legitimate work need can access user data, and every access is logged for audit purposes.
• Regular security audits: Our systems undergo regular independent penetration testing to identify and address vulnerabilities.
• 24/7 Monitoring: Our threat detection system operates around the clock to identify any suspicious activity in real time.
• Two-factor authentication (2FA): 2FA options are available for all accounts to add an extra layer of security to your login.

While we take all reasonable precautions, no system can guarantee 100% absolute security. In the event of any material data breach, we will notify affected users within the timeframe required by applicable law.

6 Cookies & Tracking Technologies

The mt777 platform uses cookies and similar tracking technologies to enhance the user experience, understand usage patterns and maintain session security. Cookies are small text files stored on your device when you browse our website.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled as they are critical for the platform to operate correctly.
• Performance Cookies: Collects information on how you use the platform — pages visited, time spent and any errors encountered — to help us improve performance.
• Functional Cookies: Remembers your preferences such as language, display settings and login details for a smoother return experience.
• Analytics Cookies: Helps us understand aggregate user behaviour to make better product improvement decisions.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect platform functionality.

7 Your Privacy Rights

As an mt777 user, you have the following rights regarding your personal data. All rights requests can be submitted via your account settings or by contacting our support team directly.

We will process rights requests within 30 business days. For more complex cases, this period may be extended to 60 days with written notice to you.

8 Data Retention Period

Mt777 retains your personal data for as long as your account is active or as needed to provide our services. After account closure, we will retain certain records for the period required by Malaysian law — particularly financial transaction data, which must be kept for the minimum period specified by financial and anti-money laundering regulations.

• Active account data: Retained for the duration of active membership.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial regulatory requirements.
• Support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• Technical data and security logs: Retained for 12 months before being automatically deleted.
• Marketing data (with consent): Retained until you withdraw consent.

Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked back to you.

9 Child Protection

The mt777 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal data from minors. Should we discover that a minor's data has been collected, we will promptly delete that data and close the account in question.

10 Privacy Policy Amendments

Mt777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our platform practices, new legal requirements, or user feedback. We are committed to providing clear and adequate notice before any material changes take effect.

Material amendments will be communicated via in-platform notifications and email to your registered address at least 7 days before the effective date. Continued use of the platform after that date constitutes acceptance of the updated policy.

11 Contact Us About Privacy

If you have any questions, concerns, or wish to submit a privacy rights request, the mt777 Data Protection Officer team is ready to assist you.

You can reach us via the live chat available on the platform or through our support email. All privacy-related enquiries will receive a response within 3 business days. For formal data rights requests, please state the type of right you wish to exercise along with your account details to help us process your request promptly.